Customer & Business Privacy Notice

Effective Date: 11 September 2025

Introduction

Elite Law Cost Drafting Limited (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal data of our clients, prospective clients, and business partners. This Privacy Notice explains how we collect, use, store, and share your personal information when you engage with our legal cost drafting services, whether as an individual or on behalf of a business.

What Data Do We Collect?

We may collect personal and business data including: identity data (name, title, job role), contact data (address, email, phone), case-related data (legal matter details, documents), financial data (billing and payment information), professional data (regulatory status, business activities), and communication records (emails, calls, meeting notes).

How Do We Use Your Data?

Your data is used to deliver our services, manage relationships, administer billing, comply with legal obligations, improve operations, and where applicable, send marketing communications. We ensure all uses are lawful and proportionate.

Legal Basis for Processing

We rely on the following legal bases: contractual necessity, legal obligation, legitimate interests, and consent (where applicable). Each processing activity is assessed to ensure compliance with UK GDPR and related laws.

Sharing Your Data

We may share your data with trusted third parties such as insurers (Zurich, AXA, Hiscox), brokers (Konsileo), and IT support (etiCloud). All parties are bound by data protection agreements and act only on our instructions.

International Data Transfers

Where data is transferred outside the UK, we implement appropriate safeguards such as standard contractual clauses and ensure compliance with UK data protection laws.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Typically, client files are retained for at least six years after the conclusion of a matter.

Data Security

We use robust technical and organisational measures to protect your data, including secure IT systems, access controls, staff training, and regular reviews of our security practices.

Your Rights

You have rights under UK data protection law including access, correction, erasure, restriction, objection, data portability, and withdrawal of consent. You may exercise these rights by contacting us at enquiries@elitelaw.co.uk.

Complaints

If you have concerns about our data practices, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

www.ico.org.uk, 0303 123 1113, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Contact Details

Elite Law Cost Drafting Limited

Dallam Court, Dallam Lane, Warrington, WA2 7LT

Email: enquiries@elitelaw.co.uk

Phone: 01925 578270